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In this article, you’ll learn the following: |
Overview
Analyzing session recordings is crucial for understanding user behavior, identifying friction points, and optimizing your website for better experiences. However, traditional methods involve manually sifting through countless recordings, a time-consuming and often inefficient process due to the large number of session recordings, making it difficult to know which ones to view. Even after viewing numerous recordings, it's challenging to derive meaningful conclusions, as the human eye may overlook important patterns, and interpretation bias can affect the insights.
You might stumble upon intriguing user interactions, but determining if they are isolated incidents or widespread patterns requires extensive analysis. This lack of clarity hinders your ability to validate observations and confidently implement changes.
Introducing Session Recording Copilot
Session recording copilot addresses these pain points by providing a quick summary of individual or grouped session recordings, highlighting essential behaviors, navigation patterns, and interaction points. This streamlined analysis delivers valuable insights in minutes, saving hours of manual review and speeding up decision-making, allowing you to quickly identify user pain points and opportunities for optimization. With just a click, you can unlock valuable information about user journeys, their intent, potential behavioral patterns, and areas for improvement.
Benefits of Session Recording Copilot
- Time Savings: Eliminate hours of manual analysis with automated summaries and bulk analysis.
- Actionable Insights: Quickly identify user intent, behavioral patterns, and potential areas for improvement.
- Data-Driven Decisions: Quantify the impact of user behaviors on key metrics for informed optimization.
- Lesser time to decision: Validate your observations with ease and implement data-backed changes.
Using Session Recording Copilot
Let's illustrate the capabilities of the session recording copilot with an example.
Imagine you want to analyze a segment of visitors who recently interacted with your Black Friday campaign and arrived through organic traffic, using mobile devices.
- Segment Selection: Apply the relevant filters to isolate the desired segment of session recordings.
- AI Summary: There are 3 types of AI summaries available as part of the session recording copilot feature as mentioned in the following table.
| Mini-Summary | A very quick summary on hover of individual recordings, available in the list of recording table |
| Recording Summary | An option to generate the complete summary of a particular recording, available inside the mini-summary tooltip |
| Grouped Session Recording Analysis | A comprehensive overview and behavior insights from top 50 recordings of the applied segment |
Mini-Summary
Click the Summarize icon presented along with the play button in the recording list. The copilot will instantly generate concise summaries for each recording within the segment.
Recording Summary
You can click the dedicated button View full summary for a comprehensive summary of specific recordings that stand out. The breakdown of this report includes:
- Pages visited
- User journey
- Potential user intent
- Behavioral and usability patterns
- Recommendations for your next steps
Grouped Session Analysis Report
To effectively address the challenge of dealing with numerous recordings, use the grouped session summary. For larger data sets, click the Summarize button presented on the filtered sessions list. The copilot analyzes the top 50 recordings from the filtered list, revealing key insights and trends across the segment. This grouped summary provides a high-level understanding of common patterns and behaviors before diving into individual recordings. This report includes an overview along with some key insights and recommendations.
View related recordings: Hover over this to view the list of individual recordings an insight is based on.
Saving Insights As Hypothesis
When you come across an insight in the bulk session analysis that you find very valid or intriguing and wish to test, you can simply save it as a hypothesis to experiment with later.
Click on the Save as Hypothesis, and the insight is saved as a hypothesis.
Additional Features
| Copy the Content of the report, available along with individual insight | |
| Share the analysis through mail, available at the top-right of the copilot window | |
| Click on this icon to download the report in PDF format, available at the top-right | |
| Report any bug: Should you find something off, bring it to our notice by clicking on this icon, available at the top-right | |
| Feedback: Tell us what more can enhance your experience, available along with individual insight |
What Next?
Session Recording Copilot is an evolving feature. We are continuously improving its capabilities by capturing more behavioral signals and refining its AI algorithms. This ensures increasingly precise and relevant insights, empowering you to understand user behavior like never before.
Stay tuned for exciting updates and prepare to revolutionize your approach to user experience optimization with Session Recording Copilot.