Adding Users and Sub-Accounts in your VWO Account

To facilitate collaboration between members of a team, you can add multiple users to your VWO account or sub-account. While adding users, you can assign access permission for them. The access level indicates the actions that users can perform in VWO.

When you set access permissions, you specify which users have access to what part of the application. This enables you to define distinct roles for each user and facilitate smooth collaboration between different members of a project. To learn about the VWO hierarchy, refer to Understanding VWO Account Hierarchy. 

How to Add Users to your VWO Account?

As an account owner or administrator, you can add multiple users to your VWO account.

Procedure

1. Log in to your VWO account.
2. Click the gear icon ⚙ on the top right, and go to ACCOUNTS > USERS.
3. To add a user, click Add User.
   Fields corresponding to adding a user appear.
4. In the Name field, provide the name of the user.
5. In the Email field, provide a unique email address.
6. From the Account dropdown, select an account or sub-account to which you want to add the user.
   
   NOTE: If your VWO account does not have any sub-accounts added, the Account field is prefilled with the Main Account name.
7. From the Type drop-down, assign access permission for the user.
8. In the Password and Confirm fields, enter the password for the user.
9. Click Save.
   The recently added user appears in the Users list.

How to Add Sub-Accounts in your VWO Account?

You can add sub-accounts to your account if you want to set up a separate account for your customers. In most cases, sub-account are added by agencies that handle multiple customers and need to manage a separate account for each customer. It can also be used in a large Enterprise setup where different teams need to run their own tests on varying domain names.

Procedure

1. Log in to your VWO account.
2. Click the gear icon ⚙ on the top right, and go to ACCOUNTS > SUB-ACCOUNTS.
3. To add a user, click Add Sub-Account.
   Field corresponding to adding a sub-account appears.
4. In the Account Name field, provide the name of your sub-account.
5. Click Save.
   The recently added sub-account appears in the Sub-Accounts list.

Post-requisite: On successful addition of sub-account, the Account dropdown in the Add User section must show the sub-account name which you have recently added.