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It may appear complex to move the subscribers from one vendor to another. But with VWO Engage, it is pretty quick and straightforward.
Let’s see how you can request automatic migration of subscribers from your existing vendor to VWO Engage.
Prerequisite
The HTTPS implementation is necessary, which means you must host the service worker yourself rather than relying on the provider to do so. Otherwise, migration would not be possible.
Procedure
- Remove/Uninstall the existing vendor's JavaScript code from your website. However, keep the service worker file intact.
The existing vendor's service worker file is mandatory for migration. If removed, migration would not be possible. - Add the VWO Engage’s SmartCode on your website.
- Host the VWO Engage’s service worker file in the same directory as the existing service worker file.
Once you've completed the procedure, please notify us at support@vwo.com so that we can verify your setup and start the migration process.