- Albacross Pre-segmentation is available starting with the VWO Pro plan.
- Albacross Post-segmentation is available on Enterprise plans with the Data360 module enabled.
To learn how to upgrade your plan, refer to Upgrading your VWO Plan.
This article covers the following: |
About VWO-Albacross Integration
Albacross is a B2B lead generation and website visitor tracking platform that enables businesses to identify and engage potential customers. It supports lead generation, account-based marketing, CRM, and marketing tool integration and ensures GDPR compliance. Once integrated, it enriches IP data to enhance targeting capabilities in VWO.
The VWO Albacross integration is key to unlocking firmographic insights in VWO, such as industry, company size, and revenue. This integration brings critical B2B attributes into your testing workflow, enabling deeper post-campaign analysis. For example, you can segment traffic by firmographic data like domain, revenue, and company size for a clear, high-level view of your audience.
Key Benefits
Integrating Albacross attributes into VWO offers the following benefits:
- Deeper Insights: Helps you understand how different B2B segments perform in your VWO tests and personalization campaigns.
- Granular Analysis: Allows you to slice and dice report data based on specific company characteristics provided by Albacross.
- Informed Optimization: Helps you make data-driven decisions based on how variations resonate with distinct business audiences.
Prerequisites
- You must have an active VWO Pro or Enterprise account.
- You must have an active Albacross account to access company-level intent and firmographic data.
Enable Albacross Integration For Pre-segmentation
To enable the Albacross integration for leveraging custom segments in your VWO account:
- Log in to your VWO account.
- From the left panel, navigate to Configurations > Integrations.
- Under Connected Apps, select Albacross.
- Click Enable Now to enable the Albacross integration.
- Navigate to the Config tab.
- Select the Enable use of segments for visitor targeting checkbox.
After you click Save, VWO fetches the Segments from your Albacross account.
Use Albacross Attributes for Pre-segmentation
To use the Albacross attributes and segments as a targeting condition in VWO, perform the following steps:
- Log in to your VWO account.
- Navigate to Testing and create any type of test.
- From the Configuration tab, click on Audience and Traffic.
- Under the Target Audience section, navigate to Custom Segment and create a segment using the Albacross Attribute to fetch the system-provided attributes from your Albacross account.
Here's an example: You can create a custom segment of companies with a specific employee range. To do so, use the Albacross attribute - Employee Range as shown in the following image:
- To add multiple conditions, click Add another condition. Also, you can define the logical relationship between the different conditions using the And/Or operators and use brackets to organize the segment condition.
- Once done, click Save Segment.
Enable Albacross Attributes for Post-segmentation
Prerequisite: Data360 must be enabled in your account to access Albacross attributes for post-segmentation.
To make post-test segment reports in VWO using custom attributes in Albacross:
- Log in to your VWO account.
- From the left panel, navigate to Configurations > Integrations.
- Under Connected Apps, select Albacross > Config.
- Select the Enable use of attributes for post-segmentation reports checkbox.
- Click + Select attributes from Albacross. A Select attribute modal lists all the available attributes from your Albacross account.
- Select the attributes you want to use in VWO reports (for example, Domain, Revenue Range, Employee Range, Industry, Confidence).
- Click Add.
The selected attributes will now appear in the configuration section as shown in the following image:
The attributes you select here specify the data points VWO should retrieve from Albacross when a visitor is recognized on your site.
After you enable and select attributes in the configuration, they appear in VWO Data360 as Unregistered Attributes. You need to register them to make them permanent, assign user-friendly names, and ensure VWO stores the data consistently for reporting.
Register Albacross Attributes in VWO Data360
To register the attributes:
- Navigate to Data360 > Attributes from the left-hand panel.
- Scroll down the attribute list on the left to find the UNREGISTERED ATTRIBUTES section.
- Locate the attributes prefixed with albacross. (for example, albacross.company_employees, albacross.company_financial_report_to)
- Click on an unregistered Albacross attribute you want to use (for example, albacross.company_employees).
- Click the Sample Values tab to verify the kind of data being received.
- Click the Register Attribute button in the top-right corner.
A Create Attribute form appears when you click Register Attribute.
- In the Create Attribute form:
- Review the Attribute Name and modify it to make it user-friendly (for example, "Albacross Company Country"). Keep the API Name as is unless you have a specific reason to change it.
- Verify the Data Type (usually Text).
- Add a Description if desired.
- Configure Data anonymization rules if needed (though typically not required for firmographics).
- Click Create.
- The attribute will now appear under MY ATTRIBUTES (or another relevant category if customized) and will be available for use in Reports under Custom Segment.
- Repeat steps 4-9 for each Albacross attribute you selected during the configuration phase to use in reports.
Use Albacross Attributes for Visitor Segmentation
Once you have configured and registered your Albacross attributes in Data360, you can use them to segment your visitors in VWO Testing campaign reports. To filter your report data based on specific firmographic or intent criteria captured from Albacross:
- Navigate to the Reports tab of a running or completed VWO Testing campaign.
- Click the All Visitors dropdown menu.
- Select Custom Segment.
- In the segment builder, select the first dropdown and search for your registered Albacross attribute (for example, Albacross Company Name).
- Select the desired attribute.
- Choose an operator (for example, equals, contains) and enter the desired value you want to segment by (for example, “Amazon").
- Click Filter.
After you apply the filter, the report displays data only for visitors who met the specified Albacross attribute condition during their session. - To remove the segment, select the Custom Visitors dropdown and select Clear Segment, then click Filter.
Leverage Albacross Attributes in Visitor Dimensions
You can break down your VWO Test reports using Albacross attributes as Visitor Dimensions. This helps you understand how different groups of visitors, based on company details or intent signals, interacted with your test variations. To do so:
- Navigate to the Reports tab of a VWO Testing campaign.
- Set the Visitor Segment to All Visitors to avoid limiting your view with filters.
- Select the Visitor Dimensions dropdown menu and search for your registered Albacross attributes.
- Select the Albacross attributes you want to use as dimensions (for example, albacross Company Industry) and click Apply. You can select more than one dimension if needed.
When you click Apply, the report updates to show the key metrics (visitors, conversions, rates) for each variation, grouped by the selected Albacross attribute value.
The image below shows an example of a report filtered using the Albacross Company attribute in the Visitor Dimensions section.
- To remove the dimension, click the Visitor Dimensions dropdown, uncheck the attributes, or click Reset, and then click Apply.
Best Practices
To get the most value from your Albacross integration with VWO, follow these best practices when working with Albacross attributes in Data360 and campaign reports:
- Integrate only those Albacross attributes that you plan to use for analysis. This keeps your Data360 workspace and reports streamlined and easier to manage.
- When registering attributes in Data360, rename them to be easily recognizable (for example, Albacross Employee Range instead of albacross.company_employee_range). This helps you quickly identify attributes while building segments or filtering reports.
- Start by integrating key company-level attributes like Industry, Employee Range, and Revenue Range. These attributes often yield the most actionable insights.
- For deeper insights, combine Albacross attributes with other VWO data, such as traffic source, device type, or on-site behavior, to create advanced custom segments.
- After setting up the integration, periodically review sample values in Data360 and check how the attributes appear in your reports. This ensures that data flows correctly from Albacross and is captured as expected.
Troubleshooting
Issue | Possible Cause | Solution |
Albacross attributes are missing in the Select Attributes from Albacross modal during configuration. |
The integration may not be fully set up or authenticated. |
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Selected Albacross attributes do not appear under Unregistered Attributes in Data360. |
Configuration may not have been saved or data has not yet started flowing. |
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Registered Albacross attributes are not visible in Visitor Segments or Visitor Dimensions in reports. |
The attribute might not be fully registered, or access limitations could prevent visibility. |
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Albacross attributes appear in reports but do not show data or display as “(not set)”. |
Visitor sessions may not receive Albacross identification, or the campaign may not have received enough traffic. |
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Albacross attribute data in reports appears inaccurate or incomplete. |
Attribute mapping or type configuration may be incorrect, or there may be a mismatch in how the data is defined. |
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FAQs
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How long does it take for Albacross data to appear in VWO reports?
VWO begins collecting data for the selected Albacross attributes once the integration is configured and the attributes are registered. However:- Data collection begins only after the setup is complete. Sessions that occurred prior to the configuration are not included.
- You’ll need to wait for new traffic (with visitors identified by Albacross) to populate reports.
- The timing depends on your website traffic volume and campaign audience.
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What happens if I later uncheck an Albacross attribute in the integration settings?
- If you deselect an attribute in the Albacross integration:
- VWO stops collecting that attribute going forward.
- The previously collected data for that attribute will remain in your reports (unless manually deleted), but it won't update with new sessions.
- You can re-enable the attribute later if needed.
Need more help?
For further assistance or more information, contact VWO Support.